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We believe the ways places are designed and operated – and the technologies within them – should be helpful and empowering for people and their communities.

What We Do

Helpful Places helps organizations, and the communities they serve, harness the power of technology in ways that are transparent, inclusive, participatory, and in alignment with the community's goals.

One of the ways we do that is by advancing the adoption and stewardship of Digital Trust for Places and Routines (DTPR), an open-source communication standard to increase transparency and accountability for digital technology in public places.

We provide a variety of support services to organizations interested in implementing DTPR, from helping with use case identification to assisting with public engagement.

Helpful Places also provides consultation and advisory services for organizations seeking to bring DTPR and its underlying principles into community engagement and technology governance.

Who We Are

Headshot of Jacqueline Lu
Jackie Lu
President + Co-Founder

Helpful Places is a mission-driven company based in Canada led by Jackie Lu, a leader in smart cities with more than two decades of public service and technology implementation experience.

Formerly at Sidewalk Labs and the founding Director of Data Analytics at the NYC Parks Dept, she has more than 20 years of experience implementing data and tech that helps improve public spaces.

Who's Involved

To help realize the potential of DTPR, here's our full team of collaborators helping to advance our mission:


Headshot of Adrienne Schmoeker
Adrienne Schmoeker
Partnerships + Engagement
Headshot of Adrienne Schmoeker
Meha Shah
Headshot of Jason Farra
Jason Farra
Operations + Communications
Headshot of Jonathan Pichot
Jonathan Pichot
EU Lead + Technical Product Strategy


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Stay in Touch

Follow us and keep up with what we’re up to:

You can also join the DTPR community on Slack!

Contact Us

Reach out to us at