Helpful Places is led by Jacqueline Lu, a leader in smart cities and digital transformation with more than two decades of public service and technology implementation experience across public, private and non-profit sectors.
As Director of Digital Integration at Sidewalk Labs, Jacqueline led the delivery of the Digital Innovation Appendix, a technical document outlining the company’s approach to technology that was cited by
GovTech as “one of the most extensive efforts ever for a private company to be transparent about smart cities tech and associated data.”
As the inaugural Director of Data Analytics at the New York City Department of Parks & Recreation, she developed the agency’s data strategy, developed the open data program and founded its first data science team.
NYC Parks’ 2016 smart-bench project was one of the first pilots of New York City’s groundbreaking
Guidelines for the Internet of Things, developed to ensure the responsible and equitable deployment of smart city tech.Jacqueline also spearheaded the largest participatory street tree mapping project in U.S. history, culminating in the
NYC Tree Map, a digital platform for the collaborative management of NYC’s urban forest.
In addition to leading Helpful Places, Jacqueline serves as a member of the World Economic Forum’s Global Future Council on Data Equity, Council for the Connected World and a working group member and contributor to the G20 Smart Cities Alliance, and is a Board member at Superbloom Design.
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